FAQ


1What can the patient expect?
  • A thorough assessment including patient history
  • Identification of the problem
  • Biomechanical Gait analysis
  • Recommendations
  • Regular Follow-ups
2Are assessments required for all cases?

In most cases, yes. However, some cases like Carpal tunnel syndrome or epicondylitis for example would only require a fitting under the supervision of the orthotist.

3Does the patient require a prescription?

You do not need a prescription to set your assessment appointment. A recommendation can be written to your Doctor or N.P. to obtain a prescription before receiving an orthosis.

4Can you Direct-Bill my insurance?

Orthotic services can not be direct-billed to any insurance provider. Once you have paid the full amount, we then provide you with all the required paperwork for you to submit your claim.

5What is the difference between Certified Orthotist and a Certified Pedorthotists?

A Certified Orthotist is a registered title that is reserved for those who have graduated from a recognized, accredited orthotic-prosthetic program and complete their residency under a Certified Orthotist.

A certified Pedorthotist has been accredited from reputable CPed program and specialises in foot orthotics. Their main focus is custom-made foot insoles and toe orthoses.